Support

When you sign up, MenuBunny's setup wizard walks you through it: pick your business type (restaurant or general), name your business, add a location, and create your first menu. You can fill in details and hours as you go, or skip ahead and come back later.

If you're already signed in and want to create another menu:

1. From your dashboard, open the business and location you want the menu under.
2. Click Add Menu, give it a name (like “Lunch” or “Services”), and save.
3. Add items directly, or organize them into sections (Appetizers, Entrees, etc.) first.

No. MenuBunny's AI Menu Import reads your existing menu and builds it inside MenuBunny for you. Supported formats:

• Photos (JPG, PNG) — cell phone photos work fine; just make sure the text is readable. Upload one or many.
• PDF — pick which pages you want imported
• Excel (.xlsx)
• Word (.docx)
• CSV

Upload the file, MenuBunny parses it, and your menu shows up as a draft so you can review, tweak, and publish it when it looks right.

Heads up: Every account gets AI imports. New free accounts get 3 imports to try it out (after email verification). Paid accounts get 5 imports per location each month, and you can buy a 10-pack for $5 anytime if you need more.

Usually a few minutes. The exact time depends on the file type and size — a CSV with 50 rows is near-instant, while a stack of high-resolution photos or a long PDF takes longer because the AI is reading each page.

You don't have to wait on the page. Kick off the import and you'll see a processing banner on your location page that updates when it's done. If anything goes wrong, the banner will tell you and you can retry.

Yes. You can create as many businesses as you want (a business is just an organizational container in MenuBunny — useful if you run more than one brand). Each business can have any number of locations, and each location can hold up to 10 menus.

The first location across all your businesses is free forever. Additional locations are billed at $12/month each, prorated when you add or remove them. See the pricing page for details, or your Billing page in the dashboard for your current state.

MenuBunny is a menu management platform for restaurants, salons, auto shops, and other businesses. You build your menu once in MenuBunny — items, prices, sections, hours — and it becomes your single source of truth. From your MenuBunny dashboard you can then export any published menu as a Canva-ready HTML file, upload it into Canva, and Canva turns it into a fully editable design you can style, print, or share.

Note: Canva and MenuBunny are separate services. MenuBunny's Canva app is an optional add-on for people who already use — or want to use — MenuBunny to manage their menus.

Canva works just fine on its own — you don't need MenuBunny to use Canva. But if you want to pull a MenuBunny menu into a Canva design using MenuBunny's Canva app, yes, you'll need a MenuBunny account so the integration knows which menus belong to you. Signing up is free and takes about a minute at app.menubunny.com.

You can start from either side — from Canva if you're already designing, or from MenuBunny if you're already managing your menu. Both paths end with the same editable Canva design.

Option A — Start from Canva:

1. In Canva, open MenuBunny's Canva app.
2. Sign in with your MenuBunny account. You'll see a list of your published menus. (If you don't have any yet, the app will prompt you to click into MenuBunny to create one.)
3. Click the menu you want. MenuBunny downloads a Canva-ready HTML file to your computer.
4. In Canva's left sidebar, click Uploads, then click Upload files and select the HTML file.
5. The file appears under the Designs tab. Click it to open it as a fully editable Canva design.

Option B — Start from MenuBunny:

1. Sign in to your dashboard at app.menubunny.com and open the location that holds the menu.
2. Click Export to Canva.
3. Pick your options:
   • Style — Themed uses your location's selected theme; Blank slate gives you an unstyled file so you can design from scratch in Canva.
   • Layout — Two column or Single column.
4. Click the menu you want. MenuBunny downloads an HTML file to your computer.
5. In Canva, go to Uploads → Upload files and add the HTML file, then select it to use it as an editable design.

If you've signed in to MenuBunny's Canva app and your menu list is empty — or a specific menu is missing — one of these is usually the reason:

• Your menu is still a draft. Only published menus are available to export. Sign in to app.menubunny.com, open the menu, and click Publish.
• You're signed in with the wrong MenuBunny account. Sign out of MenuBunny's Canva app and sign back in with the account that owns the menu.
• You haven't created any menus yet. The app will usually prompt you to click through to app.menubunny.com — build a menu there, then return to Canva and refresh.
• The menu belongs to a business you no longer own. If a business was deleted or its ownership transferred, its menus won't appear in your list.

Still stuck? Get in touch and we'll take a look.

Yes — once your menu is imported, it's a normal Canva design. You can change text, prices, fonts, colors, spacing, and layout freely.

Important: edits you make in Canva stay in Canva. They don't sync back to your MenuBunny menu, and they won't appear on your public menu page or QR code. To update your live menu, make the change in your MenuBunny dashboard, then re-import into Canva if you want your design refreshed.

Every menu you publish in MenuBunny is automatically available at a public web address — something like www.menubunny.com/menu/abc123-harbaughs-cafe. You can copy that link from your dashboard and share it anywhere: via a QR code, on social media, in your Google Business listing, or linked from your own website.

If you also design a version of your menu in Canva, Canva gives you its own options for what to do with the finished design — download it as a PDF or image, print it, post it to social, or publish it through Canva. That's a designed snapshot, though. When prices or items change, update them in MenuBunny first — your public MenuBunny link always reflects the latest menu automatically — and re-export to Canva if you want the design refreshed too.

MenuBunny generates a QR code for every published menu — it's just an image that points to your public menu link. Download it from your dashboard and use it anywhere your customers need it: printed on table tents, taped to a window, on a business card, a poster, a receipt, or anywhere else. When a customer scans the QR code with their phone camera, it opens your menu.

Changes should appear on your public menu the moment you save them. If something's missing, walk through these:

• Make sure you saved. Double-check that you clicked Save (or Update) on the item or section you changed — an open-but-unsaved form won't update anything.
• Check that the menu is published. You can keep menus as drafts while you work on them. Open the menu in your dashboard and make sure it shows Published, not Draft.
• Try a hard refresh on the phone or browser you're testing with. Sometimes a device is showing a cached older page. On most phones, close the tab and reopen the link fresh.
• Confirm you edited the right menu. If you have several menus or locations, changes to the wrong one won't show on the link you're testing.

Still not seeing it? Get in touch and we'll take a look.

Not yet. For now, every MenuBunny menu lives on a menubunny.com address. Custom domains are on the roadmap for the future, but we don't have a release date. In the meantime, most businesses link their MenuBunny menu from their own website or Google Business listing — customers won't mind the short trip.

Go to the login page and click Forgot password? — we'll email you a link to reset it. If the email doesn't arrive within a couple of minutes, check your spam folder.

Already logged in and just want to change your password? Head to Settings in your dashboard.